Shipping & Returns

Shipping Policy

Shipping is included at the final total. There is a $5 shipping costs within the U.S, any other locations outside of the U.S. please email for costs.

Items are usually shipped within the next business day and should expected to arrive within 3-7 business days.

Unfortunately P.O Boxes are not shipped to and if your item is marked “delivered” via carrier please contact the carrier before contacting us

If you placed an order and you did not receive a tracking number within two (2) days please do not hesitate to contact us.

LOCAL PICKUP Option: The store is currently located in Durham, NH therefore local pickup is ONLY available in Durham, NH 03823.

Thanks for shopping at JuanLove. If you are not entirely satisfied with your purchase, we’re here to help. You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be: unused, in the same condition that you received it, your item must be in the original packaging and your item needs to have the receipt or proof of purchase.

Return Policy

You are responsible for all shipping fees on returns. Once your item is received, it will be inspected and you will be notified that your returned item was received. If your return is approved, a refund will be initiated to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies