FAQS

Q: What material does JLA use?

A: JuanLove Hoodies are cotton blend. Jersey lined hood. Ribbing at cuffs & waistband.

JuanLove Long Sleeves weigh 4.2oz, 32-single cotton. Ribbing at cuffs.

JuanLove Dad Hats are unstructured.

JuanLove Sweats are cotton blend with adjustable cords. Ribbing at ankles.

Q: Is it true to size?

A: Buyers have been more than satisfied with sizing in regards to accuracy. Above s:large may require sizing up.

Q: Is it male or female sizing?

A: As of now it is unisex sizing. Please refer to the sizing chart on the product page for more information.

Q: After placing my order, when can i expect to receive my order?

A: After placing your order, expect the item to ship within 2 business days. The item should arrive between 3-7 days. Shipping is included in the final total and for those who require international shipping please email [email protected] for further assistance.‚Äč

Unfortunately, JuanLove does not ship to P.O Boxes.

If your item is marked “delivered” via the carrier please contact the carrier before contacting [email protected] but if you placed an order and you did not receive a tracking number within two (2) days please do not hesitate to email.

Q: What forms of payment do you accept?

A: Credit/Debit Card (STRIPE)

PayPal

NO Checks or Money Orders- Sorry for the inconvenience.

Q: Can I request a color or design that’s not currently on the website?

A: As of now the colors available are the only option, subscribe to the newsletter and check back to see if your desired color is available. New designs/colors and quotes will be added every couple months. Any specific orders can be sent to [email protected]

Q: Can I request a plain hoodie with no design on it?

A: Please contact us for further assistance.

Q: Where are you located?

A: Currently, JLA is in New Hampshire. yea..